Our Design Process
This starts when you contact us through our fabulous contact form found here. We’ll get back to you within 24 hours. We’ll send you our client on-boarding form. It’s a pretty simple questionnaire so that we can get a better idea of what it is you need and want from us. We only do a limited number of revisions so be sure to be clear about what you want.
Over the past 10+ years we've definitely learned what questions to ask so we know how best to help you and in turn, help us help you. Lots of helping.
After that initial questionnaire is filled out and returned, we send a follow up email with any more questions we have to clarify things, THEN when that's all done we’ll send over a design proposal with the nitty gritty of your design project and available project dates.
Once, you’ve put your stamp of approval on the proposal we send over the contract and invoice to make things official. With the contract signed and the invoice paid, we can start the design party.
For most smaller projects, we’re able to jump right in right after the invoice is paid. We’re ready for you! We’ll send you drafts of your project, and then get feedback from you.
For bigger projects like Branding and Web Design we have some client homework that needs to be done.
There are a few more questions and assignments for you to do to prepare for the project. It includes gathering inspiration for the project on a Pinterest board as well as answering some more in depth questions about your business and brand. Yep, more questions. They're not our favorite either, BUT until we develop the power to read minds, it's our best option to know what you’re thinking.
We’ll then send you drafts of the designs and you get to choose the direction your branding goes, within a limited number of revisions we polish it all up.
For web design everything will be built on a subdomain so that your current site can still do its job until it's time to launch. There will be some back and forth emails with drafts from us and feedback from you. The quicker you’re able to respond, the quicker we can get things done!
For graphic design projects we’ll send over your completed design.
For branding projects we send over ALL the design files in a number of formats so that you’ll have everything you need to get your branding in place and for any future uses you might need them for.
For web design, once you’ve approved the design, we get everything on the main site, go through and make sure everything is working and linked up right, and then launch it!